:root,[data-theme=light]{--bg:#f2f4f8;--bg-subtle:#ffffff8c;--panel:#ffffffc7;--panel-solid:#fff;--panel-card:#ffffffa6;--lift:#0000000a;--line:#00000014;--line-strong:#00000026;--text:#1d1d1f;--text-secondary:#515154;--muted:#86868b;--accent:#10b981;--accent-hover:#059669;--accent-soft:#10b9811f;--accent-text:#047857;--danger:#ff3b30;--danger-soft:#ff3b301f;--in:#ffffffd9;--out:linear-gradient(135deg, #10b981 0%, #059669 100%);--out-text:#fff;--out-border:#10b9814d;--glass-border:#ffffffa6;--glass-border-dark:#0000000f;--shadow-sm:0 2px 8px #0000000a;--shadow:0 8px 24px -4px #00000014, 0 2px 6px -1px #0000000a;--shadow-lg:0 20px 40px -8px #0000001f, 0 4px 12px -1px #0000000f;--nav-bg:#ffffffbf;--input-bg:#fffc;--chip-on-bg:#10b981;--chip-on-fg:#fff;--ava-bg:#e5e5ea;--ava-fg:#1c1c1e;--badge:#ff3b30;--font:-apple-system, BlinkMacSystemFont, "SF Pro Display", "SF Pro Text", "Helvetica Neue", "PingFang SC", "Hiragino Sans GB", "Microsoft YaHei", 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#000000a6;--nav-bg:#0e1420bf;--input-bg:#0f172a99;--chip-on-bg:#34d399;--chip-on-fg:#022c22;--ava-bg:#2c2c2e;--ava-fg:#f2f2f7;--badge:#ff453a}*{box-sizing:border-box;-webkit-tap-highlight-color:transparent}html,body,#app{height:100%;margin:0;overflow:hidden}body{font-family:var(--font);color:var(--text);background-color:var(--bg);-webkit-font-smoothing:antialiased;-moz-osx-font-smoothing:grayscale;letter-spacing:-.01em;background-image:radial-gradient(circle at 10% 10%,#10b98126 0%,#0000 45%),radial-gradient(circle at 90% 20%,#3b82f61f 0%,#0000 50%),radial-gradient(circle at 50% 85%,#8b5cf61a 0%,#0000 50%);background-attachment:fixed}[data-theme=dark] body{background-image:radial-gradient(circle at 15% 15%,#34d3992e 0%,#0000 45%),radial-gradient(circle at 85% 25%,#60a5fa26 0%,#0000 50%),radial-gradient(circle at 50% 80%,#a78bfa1f 0%,#0000 50%)}button,input,textarea,select{font:inherit}.btn{cursor:pointer;color:#fff;letter-spacing:-.01em;-webkit-backdrop-filter:blur(12px);background:linear-gradient(#10b981f2 0%,#059669 100%);border:1px solid #ffffff40;border-radius:999px;justify-content:center;align-items:center;gap:6px;padding:7px 16px;font-size:13px;font-weight:600;transition:all .25s cubic-bezier(.16,1,.3,1);display:inline-flex;box-shadow:inset 0 1px 1px #fff6,0 4px 12px #10b98140}.btn:hover{transform:translateY(-1px)scale(1.02);box-shadow:inset 0 1px 1px #ffffff80,0 6px 18px #10b98159}.btn:active{transform:scale(.97)}[data-theme=dark] .btn{color:#022c22;background:linear-gradient(#34d399 0%,#10b981 100%);box-shadow:inset 0 1px 1px #ffffff80,0 4px 14px #34d3994d}.btn:disabled{opacity:.45;cursor:not-allowed;box-shadow:none!important;transform:none!important}.btn.ghost{color:var(--text);border:1px solid var(--line);-webkit-backdrop-filter:blur(16px);background:#ffffff26;font-weight:600;box-shadow:inset 0 1px 1px 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.ui-select-option-main strong{font-size:12.5px}.ui-select-enter-active,.ui-select-leave-active{transition:opacity .16s,transform .16s}.ui-select-enter-from,.ui-select-leave-to{opacity:0;transform:translateY(-4px)}.muted{color:var(--muted);font-size:12.5px}.err{color:var(--danger);margin-top:6px;font-size:12.5px;font-weight:500}.theme-toggle{border:1px solid var(--glass-border);background:var(--panel);width:36px;height:36px;color:var(--text);cursor:pointer;-webkit-backdrop-filter:blur(20px)saturate(180%);border-radius:50%;place-items:center;padding:0;transition:all .25s cubic-bezier(.16,1,.3,1);display:grid;box-shadow:inset 0 1px 1px #ffffff80,0 4px 12px #0000000f}.theme-toggle:hover{background:var(--panel-solid);transform:scale(1.08)}.theme-toggle svg{width:17px;height:17px;display:block}.segmented-control{border:1px solid var(--line);-webkit-backdrop-filter:blur(20px);background:#7878801f;border-radius:12px;gap:2px;width:100%;padding:3px;display:flex}.segmented-control button{color:var(--muted);cursor:pointer;white-space:nowrap;text-align:center;background:0 0;border:none;border-radius:9px;flex:1;padding:6px 10px;font-size:12px;font-weight:600;transition:all .25s cubic-bezier(.16,1,.3,1)}.segmented-control button.active{background:var(--panel-solid);color:var(--text);font-weight:700;box-shadow:0 2px 8px #0000001f,inset 0 1px 1px #fff6}::view-transition-old(root){mix-blend-mode:normal;animation:none}::view-transition-new(root){mix-blend-mode:normal;animation:none}::view-transition-old(root){z-index:1}::view-transition-new(root){z-index:2}.login{place-items:center;min-height:100%;padding:24px;display:grid;position:relative}.login-wrap{background:var(--panel);border:1px solid var(--glass-border);width:min(880px,100%);box-shadow:inset 0 1.5px 2px #fff9, var(--shadow-lg);-webkit-backdrop-filter:blur(32px)saturate(200%);border-radius:28px;grid-template-columns:1.1fr .9fr;min-height:480px;display:grid;overflow:hidden}.login-visual{border-right:1px solid var(--line);background:linear-gradient(135deg,#ffffff4d 0%,#ffffff0d 100%);place-items:center;padding:32px 24px;display:grid;position:relative;overflow:hidden}.login-visual img{filter:drop-shadow(0 16px 32px #0000001f);width:100%;max-width:380px;height:auto;display:block}.login-top{z-index:2;position:absolute;top:18px;right:18px}.login-card{text-align:left;flex-direction:column;justify-content:center;padding:44px 38px;display:flex}.login-logo{object-fit:cover;border-radius:14px;width:48px;height:48px;margin-bottom:16px;display:block;box-shadow:inset 0 1px 1px #ffffff80,0 6px 18px #10b9814d}.login-card h1{letter-spacing:-.03em;margin:0 0 4px;font-size:28px}.login-card .field{margin-top:14px}.login-card label{color:var(--muted);margin-bottom:5px;font-size:12.5px;font-weight:600;display:block}.brand-lockup{align-items:center;gap:10px;display:flex}.brand-lockup img{object-fit:cover;border-radius:8px;width:28px;height:28px}@media (width<=860px){.login-wrap{grid-template-columns:1fr}.login-visual{display:none}}.shell{grid-template-rows:var(--nav-h) 1fr;height:100%;display:grid}.topnav{border-bottom:1px solid var(--line);background:var(--nav-bg);-webkit-backdrop-filter:blur(28px)saturate(200%);z-index:50;align-items:center;gap:14px;padding:0 20px;display:flex;position:relative;overflow:visible;box-shadow:inset 0 -1px #fff3}.topnav .brand{margin-right:12px;font-size:18px}.nav-tabs{flex:1;gap:6px;min-width:0;display:flex;overflow:auto hidden}.nav-tabs button{color:var(--muted);cursor:pointer;white-space:nowrap;background:0 0;border:none;border-radius:999px;padding:6px 14px;font-size:13.5px;font-weight:600;transition:all .25s cubic-bezier(.16,1,.3,1)}.nav-tabs button:hover{color:var(--text);background:var(--lift)}.nav-tabs button.active{background:var(--panel-solid);color:var(--text);font-weight:700;box-shadow:0 2px 8px #00000014,inset 0 1px 1px #ffffff80}.nav-admin{z-index:60;flex-shrink:0;position:relative}.nav-admin-btn{color:var(--muted);cursor:pointer;white-space:nowrap;background:0 0;border:none;border-radius:999px;align-items:center;gap:6px;padding:6px 14px;font-size:13.5px;font-weight:600;transition:all .25s cubic-bezier(.16,1,.3,1);display:inline-flex}.nav-admin-btn:hover,.nav-admin-btn.open{color:var(--text);background:var(--lift)}.nav-admin-btn.active{background:var(--panel-solid);color:var(--text);font-weight:700;box-shadow:0 2px 8px #00000014,inset 0 1px 1px #ffffff80}.nav-admin-caret{opacity:.7;border-top:5px solid;border-left:4px solid #0000;border-right:4px solid #0000;width:0;height:0;transition:transform .2s}.nav-admin-btn.open .nav-admin-caret{transform:rotate(180deg)}.nav-admin-menu{z-index:70;border:1px solid var(--glass-border);background:color-mix(in srgb, var(--panel-solid) 92%, transparent);min-width:248px;box-shadow:var(--shadow-lg);-webkit-backdrop-filter:blur(22px)saturate(160%);border-radius:16px;flex-direction:column;gap:4px;padding:8px;display:flex;position:absolute;top:calc(100% + 8px);left:auto;right:0}[data-theme=light] .nav-admin-menu{background:#fffffff7}.nav-admin-menu button{text-align:left;cursor:pointer;color:var(--text);background:0 0;border:none;border-radius:12px;flex-direction:column;gap:3px;padding:11px 12px;transition:background .15s,transform .15s;display:flex}.nav-admin-menu button:hover{background:var(--lift);transform:translateY(-1px)}.nav-admin-menu button.active{background:var(--accent-soft);box-shadow:inset 0 0 0 1px #10b9812e}.nav-admin-menu strong{font-size:13.5px;font-weight:750}.nav-admin-menu span{color:var(--muted);font-size:11.5px;font-weight:500;line-height:1.35}.nav-right{align-items:center;gap:10px;display:flex}.agent-pill{background:var(--panel);border:1px solid var(--glass-border);box-shadow:inset 0 1px 1px #fff6, var(--shadow-sm);-webkit-backdrop-filter:blur(16px);border-radius:999px;align-items:center;gap:8px;padding:3px 12px 3px 4px;font-size:12.5px;font-weight:600;display:inline-flex}.agent-ava{border-radius:50%;flex-shrink:0;place-items:center;width:26px;height:26px;font-size:11px;font-weight:700;display:grid}.ava{border-radius:14px;flex-shrink:0;place-items:center;width:40px;height:40px;font-size:14px;font-weight:700;transition:transform .25s cubic-bezier(.16,1,.3,1);display:grid;box-shadow:inset 0 1px 1.5px #ffffff80,0 4px 12px #0000001f}.session-item .ava{border-radius:50%;width:42px;height:42px;font-size:15px}.session-item:hover .ava{transform:scale(1.06)}.dot{background:var(--danger);border-radius:50%;width:7px;height:7px;display:inline-block}.dot.on{background:var(--accent);box-shadow:0 0 8px var(--accent)}.page{height:100%;overflow:hidden}.workbench{grid-template-columns:var(--side-w) 1fr var(--right-w);background:0 0;gap:0;height:100%;display:grid;position:relative}.panel{background:var(--panel);border-right:1px solid var(--line);-webkit-backdrop-filter:blur(24px)saturate(180%);flex-direction:column;min-height:0;display:flex;overflow:hidden}.panel.right{border-right:none;border-left:1px solid var(--line)}.panel-hd{border-bottom:1px solid var(--line);justify-content:space-between;align-items:center;gap:8px;padding:14px 16px;display:flex}.panel-hd h3{letter-spacing:-.015em;margin:0;font-size:15px;font-weight:700}.filter-sub-bar{border-bottom:1px solid var(--line);background:#7878800d;align-items:center;gap:8px;padding:8px 12px;display:flex}.filter-sub-bar .ui-select{flex:1}.filter-sub-bar select{border:1px solid var(--line);background-color:var(--panel);height:30px;color:var(--text);border-radius:8px;flex:1;padding:4px 28px 4px 8px;font-size:12px;font-weight:500}.session-list{flex:1;overflow-y:auto}.session-item{border-bottom:1px solid var(--line);cursor:pointer;grid-template-columns:42px 1fr;align-items:center;gap:14px;padding:13px 16px 13px 14px;transition:all .2s cubic-bezier(.16,1,.3,1);display:grid;position:relative}.session-item:hover{background:var(--lift)}.session-item.active{background:var(--accent-soft)}.session-item.active:before{content:"";background:var(--accent);border-radius:0 4px 4px 0;width:4px;position:absolute;top:15%;bottom:15%;left:0}.session-main{flex-direction:column;gap:4px;min-width:0;padding-left:2px;display:flex}.session-item .row1{justify-content:space-between;align-items:center;gap:10px;display:flex}.session-item .name{color:var(--text);letter-spacing:-.01em;white-space:nowrap;text-overflow:ellipsis;flex:1;min-width:0;font-size:14px;font-weight:650;overflow:hidden}.session-item .meta-row{flex-wrap:wrap;align-items:center;gap:6px;display:flex}.badge{background:var(--badge);color:#fff;border-radius:999px;place-items:center;min-width:18px;height:18px;padding:0 5px;font-size:10.5px;font-weight:700;display:inline-grid;box-shadow:0 2px 6px #ff3b3059}.tag{background:var(--lift);color:var(--muted);border-radius:6px;padding:2px 7px;font-size:10.5px;font-weight:600;display:inline-block}.tag.green{color:var(--accent-text);background:var(--accent-soft)}.tag.blue{color:#007aff;background:#007aff1f}[data-theme=dark] .tag.blue{color:#64d2ff}.chat{background:0 0;flex-direction:column;min-height:0;display:flex;position:relative}.chat-hd{border-bottom:1px solid var(--line);background:var(--panel);-webkit-backdrop-filter:blur(24px)saturate(180%);box-shadow:var(--shadow-sm);z-index:2;justify-content:space-between;align-items:center;gap:10px;padding:12px 20px;display:flex}.chat-hd-user{align-items:center;gap:12px;display:flex}.msgs{flex-direction:column;flex:1;gap:12px;padding:20px 24px;display:flex;overflow-y:auto}.bubble{box-sizing:border-box;word-break:normal;overflow-wrap:anywhere;white-space:pre-wrap;border-radius:16px;width:max-content;max-width:100%;padding:10px 14px;font-size:15px;line-height:1.5;position:relative}.bubble.in{background:var(--in);border:1px solid var(--glass-border);color:var(--text);box-shadow:inset 0 1px 1px #fff6, var(--shadow-sm);-webkit-backdrop-filter:blur(16px);border-bottom-left-radius:5px}.bubble.out{background:var(--out);color:var(--out-text);border:1px solid var(--out-border);border-bottom-right-radius:5px;box-shadow:inset 0 1px 1px #ffffff59,0 4px 14px #10b98138}.bubble.media-bubble{box-shadow:none!important;-webkit-backdrop-filter:none!important;background:0 0!important;border:none!important;padding:0!important}.bubble.media-bubble img,.bubble.media-bubble video{border-radius:12px;margin-top:0;box-shadow:0 4px 14px #0000001f}.bubble.media-bubble .meta{text-shadow:0 1px 2px #00000080}.msg-line{align-items:flex-end;gap:8px;max-width:min(78%,560px);display:flex}.msg-line.in{align-self:flex-start}.msg-line.out{flex-direction:row-reverse;align-self:flex-end}.msg-line .bubble{flex:0 auto;width:max-content;max-width:100%}.voice-play{min-width:96px;max-width:220px;color:inherit;cursor:pointer;font:inherit;background:0 0;border:none;align-items:center;gap:10px;padding:2px 0;display:inline-flex}.voice-play:hover{opacity:.88}.voice-icon{background:#00000014;border-radius:50%;flex-shrink:0;place-items:center;width:28px;height:28px;display:grid}.bubble.out .voice-icon{background:#ffffff38}.voice-icon:before{content:"";border-top:6px solid #0000;border-bottom:6px solid #0000;border-left:10px solid;width:0;height:0;margin-left:2px}.voice-play.is-playing .voice-icon:before{clip-path:inset(0);background:currentColor;border:none;width:8px;height:12px;margin-left:0;box-shadow:4px 0}.voice-bars{flex:1;align-items:flex-end;gap:3px;height:16px;display:inline-flex}.voice-bars i{opacity:.55;background:currentColor;border-radius:2px;width:3px;height:6px;display:block}.voice-bars i:nth-child(2){height:12px}.voice-bars i:nth-child(3){height:9px}.voice-bars i:nth-child(4){height:15px}.voice-bars i:nth-child(5){height:8px}.voice-play.is-playing .voice-bars i{animation:.9s ease-in-out infinite voiceBar}.voice-play.is-playing .voice-bars i:nth-child(2){animation-delay:.1s}.voice-play.is-playing .voice-bars i:nth-child(3){animation-delay:.2s}.voice-play.is-playing .voice-bars i:nth-child(4){animation-delay:50ms}.voice-play.is-playing .voice-bars i:nth-child(5){animation-delay:.15s}@keyframes voiceBar{0%,to{transform:scaleY(.55)}50%{transform:scaleY(1)}}.voice-dur{opacity:.9;text-align:right;min-width:28px;font-size:13px;font-weight:600}.voice-text{opacity:.85;margin-top:6px;font-size:13px}.voice-err{color:#ff3b30;margin-top:6px;font-size:12px}.msg-status{flex-shrink:0;place-items:center;width:18px;height:18px;margin-bottom:4px;display:grid}.msg-spin{border:2px solid #10b98140;border-top-color:var(--accent);border-radius:50%;width:14px;height:14px;animation:.7s linear infinite spin}.msg-fail{cursor:pointer;color:#fff;background:#ff3b30;border:none;border-radius:50%;width:18px;height:18px;font-size:12px;font-weight:800;line-height:1;box-shadow:0 2px 8px #ff3b3059}.msg-fail:hover{transform:scale(1.08)}.bubble img,.bubble video{border-radius:10px;max-width:100%;max-height:320px;margin-top:4px;display:block}.bubble audio{max-width:100%;margin-top:4px;display:block}.image-preview-overlay{z-index:10000;-webkit-backdrop-filter:blur(8px);cursor:zoom-out;background:#000000d9;justify-content:center;align-items:center;display:flex;position:fixed;inset:0}.image-preview-overlay img{object-fit:contain;cursor:default;border-radius:8px;max-width:90vw;max-height:90vh;box-shadow:0 10px 40px #00000080}.preview-close{color:#fff;cursor:pointer;background:#fff3;border:none;border-radius:50%;place-items:center;width:40px;height:40px;font-size:24px;transition:background .2s;display:grid;position:absolute;top:20px;right:20px}.preview-close:hover{background:#ffffff4d}.bubble .meta{opacity:.72;white-space:nowrap;margin-top:5px;font-size:11px}.bubble.in .meta{color:var(--muted);text-align:left}.bubble.out .meta{color:#ffffffd9;text-align:right}.bubble a{color:inherit;font-weight:600;text-decoration:underline}.composer{border-top:1px solid var(--line);background:var(--panel);-webkit-backdrop-filter:blur(24px)saturate(180%);flex-direction:column;gap:10px;padding:14px 18px;display:flex}.composer textarea{resize:none;border:1px solid var(--line);background:var(--input-bg);border-radius:14px;min-height:72px;padding:12px 14px;font-size:13.5px;box-shadow:inset 0 1px 2px #0000000a}.composer textarea:focus{background:var(--panel-solid)}.composer-tools{justify-content:space-between;align-items:center;gap:8px;display:flex}.composer-tools-left{flex-wrap:wrap;align-items:center;gap:8px;display:flex}.emoji-wrap{position:relative}.emoji-panel{z-index:30;border:1px solid var(--glass-border);background:var(--panel);width:min(340px,78vw);max-height:220px;box-shadow:var(--shadow-lg);-webkit-backdrop-filter:blur(24px)saturate(180%);border-radius:16px;grid-template-columns:repeat(8,1fr);gap:4px;padding:10px;display:grid;position:absolute;bottom:calc(100% + 8px);left:0;overflow-y:auto}.emoji-panel button{cursor:pointer;background:0 0;border:none;border-radius:8px;padding:6px 0;font-size:22px;line-height:1.2;transition:background .15s}.emoji-panel button:hover{background:var(--lift)}.emoji-tip{color:var(--muted);grid-column:1/-1;padding:2px 4px 6px;font-size:11px;line-height:1.4}.loading-overlay{z-index:9999;pointer-events:none;background:0 0;place-items:center;animation:.18s fadeIn;display:grid;position:fixed;inset:0}@keyframes fadeIn{0%{opacity:0}to{opacity:1}}.loading-card{width:min(240px,80vw);box-shadow:none;text-align:center;pointer-events:none;background:0 0;border:none;flex-direction:column;align-items:center;gap:8px;padding:8px 12px;display:flex}.lottie-box{filter:drop-shadow(0 8px 20px #0000002e);width:120px;height:120px}.loading-fallback{border:3px solid #10b98133;border-top-color:var(--accent);filter:drop-shadow(0 4px 12px #10b98159);border-radius:50%;width:40px;height:40px;margin:24px auto;animation:.8s linear infinite spin}@keyframes spin{to{transform:rotate(360deg)}}.loading-text{color:var(--text);letter-spacing:-.01em;text-shadow:0 1px 8px #ffffffd9,0 2px 12px #0000001f;font-size:14px;font-weight:700}[data-theme=dark] .loading-text{text-shadow:0 1px 10px #000000bf,0 0 16px #10b98140}.loading-sub{color:var(--muted);text-shadow:0 1px 6px #ffffffb3;font-size:12px}[data-theme=dark] .loading-sub{text-shadow:0 1px 8px #000000b3}.progress-track{background:#78788038;border-radius:999px;width:160px;height:6px;margin-top:2px;overflow:hidden;box-shadow:0 2px 8px #00000014}.progress-fill{background:linear-gradient(90deg,#34d399,#10b981,#059669);border-radius:999px;width:0%;height:100%;transition:width .2s;box-shadow:0 0 12px #10b98173}.composer .btn.sm.sending{opacity:.7}.empty-chat-state{text-align:center;color:var(--muted);flex-direction:column;flex:1;justify-content:center;align-items:center;padding:32px;display:flex}.empty-card{background:var(--panel);border:1px solid var(--glass-border);max-width:380px;box-shadow:inset 0 1.5px 2px #fff9, var(--shadow);-webkit-backdrop-filter:blur(32px)saturate(200%);border-radius:24px;flex-direction:column;align-items:center;gap:12px;padding:36px 40px;display:flex}.empty-card img{filter:drop-shadow(0 8px 20px #0000001f);border-radius:12px;width:130px;height:auto;margin-bottom:4px}.empty-card h4{color:var(--text);letter-spacing:-.015em;margin:0;font-size:16px;font-weight:700}.empty-card p{color:var(--muted);margin:0;font-size:12.5px;line-height:1.55}.empty{text-align:center;color:var(--muted);padding:24px 16px;font-size:12.5px}.right-tabs-wrap{border-bottom:1px solid var(--line);background:var(--panel);z-index:5;padding:10px 12px 8px;position:relative}.right-body{background:var(--panel);flex:1;padding:16px;overflow-y:auto}.channel-tab-btn.is-tipping{box-shadow:0 0 0 3px var(--accent-soft), 0 0 0 6px #10b9812e;animation:1.2s ease-in-out infinite channelPulse}@keyframes channelPulse{0%,to{box-shadow:0 0 0 3px var(--accent-soft), 0 0 0 6px #10b9811f}50%{box-shadow:0 0 0 4px var(--accent-soft), 0 0 0 10px #10b98138}}.channel-guide-tip{top:58px;right:calc(var(--right-w) + 14px);z-index:60;pointer-events:auto;width:232px;position:absolute}.channel-guide-card{background:color-mix(in srgb, var(--panel) 92%, #000 8%);border:1px solid var(--accent);-webkit-backdrop-filter:blur(20px)saturate(160%);border-radius:14px;padding:12px 14px;position:relative;box-shadow:0 14px 36px #00000047}[data-theme=light] .channel-guide-card{background:#fffffff5}.channel-guide-card:after{content:"";background:inherit;border-right:1px solid var(--accent);border-top:1px solid var(--accent);width:11px;height:11px;position:absolute;top:18px;right:-6px;transform:rotate(45deg)}.channel-guide-card strong{color:var(--text);margin-bottom:4px;font-size:13.5px;font-weight:750;display:block}.channel-guide-card p{color:var(--muted);margin:0;font-size:12.5px;line-height:1.45}.channel-guide-actions{gap:8px;margin-top:10px;display:flex}.channel-tip-enter-active,.channel-tip-leave-active{transition:opacity .28s,transform .28s}.channel-tip-enter-from,.channel-tip-leave-to{opacity:0;transform:translate(8px)}@media (width<=960px){.channel-guide-tip{width:auto;inset:auto 12px 12px}.channel-guide-card:after{display:none}.channel-tip-enter-from,.channel-tip-leave-to{transform:translateY(8px)}}.phrase-item{border:1px solid var(--glass-border);background:var(--panel-card);cursor:pointer;box-shadow:inset 0 1px 1px #fff6, var(--shadow-sm);-webkit-backdrop-filter:blur(16px);border-radius:14px;margin-bottom:10px;padding:12px 14px;transition:all .25s cubic-bezier(.16,1,.3,1)}.phrase-item:hover{border-color:var(--accent);box-shadow:var(--shadow);transform:translateY(-2px)}.phrase-item h4{color:var(--text);margin:0 0 4px;font-size:13.5px;font-weight:700}.phrase-item p{color:var(--muted);white-space:pre-wrap;margin:0;font-size:12.5px;line-height:1.45}.crm-tags{flex-wrap:wrap;gap:6px;margin:8px 0;display:flex}.crm-tag{cursor:pointer;border:1px solid #0000;border-radius:8px;padding:3px 9px;font-size:11.5px;font-weight:600;transition:all .2s}.crm-tag:hover{transform:scale(1.04)}.page-pad{max-width:1100px;height:100%;margin:0 auto;padding:28px 32px 48px;overflow-y:auto}.page-hero{justify-content:space-between;align-items:flex-start;gap:16px;margin-bottom:22px;display:flex}.page-hero h2{letter-spacing:-.03em;color:var(--text);margin:0 0 4px;font-size:26px;font-weight:800}.page-hero p{margin:0;font-size:13px}.dash-section{margin-bottom:28px}.dash-section-hd{justify-content:space-between;align-items:baseline;gap:12px;margin-bottom:12px;display:flex}.dash-section-hd h3{color:var(--text);margin:0;font-size:15px;font-weight:750}.stats-grid{grid-template-columns:repeat(4,minmax(0,1fr));gap:14px;display:grid}.stats-grid-2{grid-template-columns:repeat(2,minmax(0,1fr))}.stat-card{border:1px solid var(--glass-border);background:var(--panel);cursor:default;box-shadow:inset 0 1px 1px #fff6, var(--shadow);-webkit-backdrop-filter:blur(20px);border-radius:18px;padding:18px 18px 16px;transition:transform .2s,box-shadow .2s;position:relative;overflow:hidden}.stat-card:hover{box-shadow:var(--shadow-lg);transform:translateY(-2px)}.stat-card:before{content:"";background:var(--accent);width:4px;position:absolute;top:0;bottom:0;left:0}.stat-card.tone-warn:before{background:#f59e0b}.stat-card.tone-ok:before{background:var(--accent)}.stat-card.tone-in:before{background:#3b82f6}.stat-card.tone-out:before{background:#10b981}.stat-top{margin-bottom:8px}.stat-icon{color:var(--accent-text);background:var(--accent-soft);border-radius:999px;align-items:center;padding:2px 8px;font-size:11px;font-weight:700;display:inline-flex}.tone-warn .stat-icon{color:#b45309;background:#f59e0b26}[data-theme=dark] .tone-warn .stat-icon{color:#fbbf24}.stat-card .n{letter-spacing:-.04em;color:var(--text);font-size:32px;font-weight:800;line-height:1.1}.stat-card .n small{color:var(--muted);margin-left:2px;font-size:16px;font-weight:650}.stat-card .l{color:var(--muted);margin-top:6px;font-size:12.5px;font-weight:600}.dash-bar-card{border:1px solid var(--glass-border);background:var(--panel);box-shadow:inset 0 1px 1px #ffffff59, var(--shadow-sm);border-radius:14px;margin-top:12px;padding:12px 14px}.dash-bar-meta{color:var(--text);justify-content:space-between;gap:10px;margin-bottom:8px;font-size:12.5px;font-weight:650;display:flex}.dash-bar-track{background:var(--lift);border-radius:999px;height:10px;display:flex;overflow:hidden}.dash-bar-track i{height:100%;display:block}.dash-bar-track .in{background:#3b82f6}.dash-bar-track .out{background:var(--accent)}.load-list{flex-direction:column;gap:10px;display:flex}.load-row{border:1px solid var(--glass-border);background:var(--panel);box-shadow:inset 0 1px 1px #ffffff59, var(--shadow-sm);border-radius:14px;align-items:center;gap:12px;padding:12px 14px;display:flex}.load-main{flex:1;min-width:0}.load-top{align-items:center;gap:8px;margin-bottom:8px;display:flex}.load-top strong{font-size:13.5px}.load-track{background:var(--lift);border-radius:999px;height:7px;overflow:hidden}.load-track i{border-radius:inherit;background:linear-gradient(90deg, var(--accent), #34d399);min-width:0;height:100%;transition:width .35s;display:block}.load-num{text-align:right;letter-spacing:-.03em;min-width:36px;font-size:18px;font-weight:800}.bot-status-grid{grid-template-columns:repeat(auto-fill,minmax(200px,1fr));gap:12px;display:grid}.bot-status-card{border:1px solid var(--glass-border);background:var(--panel);box-shadow:inset 0 1px 1px #ffffff59, var(--shadow-sm);border-radius:14px;padding:14px}.bot-status-top{justify-content:space-between;align-items:center;gap:8px;margin-bottom:6px;display:flex}.bot-status-top strong{font-size:13.5px}.empty-block{border:1px dashed var(--line-strong);text-align:center;color:var(--muted);background:var(--panel-card);border-radius:14px;padding:28px 16px;font-size:13px}.mgmt-layout{grid-template-columns:minmax(260px,340px) 1fr;align-items:start;gap:18px;display:grid}.mgmt-form-card{border:1px solid var(--glass-border);background:var(--panel);box-shadow:inset 0 1px 1px #fff6, var(--shadow);border-radius:18px;padding:18px;position:sticky;top:8px}.mgmt-form-card h3{margin:0 0 14px;font-size:15px;font-weight:750}.mgmt-list{min-width:0}.phrase-manage{cursor:default}.phrase-manage:hover{transform:none}.phrase-manage-hd{justify-content:space-between;align-items:flex-start;gap:8px;margin-bottom:4px;display:flex}.agent-manage{cursor:default;align-items:flex-start;gap:12px;display:flex}.agent-manage-main{flex:1;min-width:0}.agent-manage-top{flex-wrap:wrap;align-items:center;gap:8px;margin-bottom:4px;display:flex}.agent-actions{flex-wrap:wrap;gap:8px;margin-top:8px;display:flex}.search-bar{align-items:center;gap:8px;margin-bottom:12px;display:flex}.search-bar input{flex:1;min-width:0}.config-grid{grid-template-columns:repeat(auto-fill,minmax(180px,1fr));gap:10px;display:grid}.config-grid>div{border:1px solid var(--glass-border);background:var(--panel);box-shadow:inset 0 1px 1px #ffffff4d, var(--shadow-sm);border-radius:12px;flex-direction:column;gap:4px;padding:12px 14px;display:flex}.config-grid span{color:var(--muted);font-size:12px;font-weight:650}.config-grid strong{color:var(--text);font-size:14px;font-weight:750}@media (width<=900px){.stats-grid{grid-template-columns:repeat(2,minmax(0,1fr))}.mgmt-layout{grid-template-columns:1fr}.mgmt-form-card{position:static}}@media (width<=560px){.stats-grid,.stats-grid-2{grid-template-columns:1fr}.page-pad{padding:18px 16px 36px}.page-hero h2{font-size:22px}}.qrbox{text-align:center}.qrbox img{width:180px;height:180px;box-shadow:var(--shadow-lg);background:#fff;border-radius:16px;padding:8px}.mobile-tabs{border-top:1px solid var(--line);background:var(--panel);-webkit-backdrop-filter:blur(20px);grid-template-columns:repeat(3,1fr);display:none}.mobile-tabs button{color:var(--muted);cursor:pointer;background:0 0;border:none;padding:12px;font-size:12px;font-weight:700}.mobile-tabs button.active{color:var(--accent-text)}@media (width<=960px){.workbench{grid-template-columns:1fr}.panel.left,.panel.right,.chat{display:none}.workbench.show-list .panel.left,.workbench.show-chat .chat,.workbench.show-info .panel.right{display:flex}.mobile-tabs{display:grid}.shell{grid-template-rows:var(--nav-h) 1fr auto}.nav-tabs button{padding:6px 10px;font-size:12.5px}}.msg-time-divider{color:var(--muted);-webkit-user-select:none;user-select:none;letter-spacing:.01em;align-self:center;margin:8px 0 4px;padding:0 10px;font-size:12px;line-height:1.4}.msg-time-divider span{background:#7878801f;border-radius:4px;padding:2px 8px;display:inline-block}[data-theme=dark] .msg-time-divider span{background:#ffffff14}.brand{letter-spacing:-.03em;margin:0;font-weight:800}.brand span{color:var(--accent-text)}.form-row{flex-direction:column;gap:10px;max-width:520px;margin-bottom:20px;display:flex}.agent-card{border:1px solid var(--glass-border);background:var(--panel);box-shadow:inset 0 1px 1px #fff6, var(--shadow-sm);border-radius:14px;margin-bottom:10px;padding:14px 16px}